KFC - Bukit Panjang Plaza at Bukit Panjang Plaza

Yesterday I came to this outlet with my whole family. The staff gave good service plus suggests the so shiok family set. Worth for money. The set is value for money. Will come again.

✨ Moments of Magic – Mukesh (Duty Manager) ✨ Mukesh truly went above and beyond in making our experience memorable. Moment of Magic 1 – He was incredibly patient as we struggled to decide on our order. With a friendly smile, he offered suggestions and guided us without ever rushing, even while we were busy debating among ourselves. Moment of Magic 2 – When I casually asked about a sold-out bag, Mukesh didn’t just stop at saying it was unavailable. Instead, he offered to open the display box so I could feel the material—such a thoughtful gesture. Moment of Magic 3 – When I requested a tight meat, he noticed they were smaller than usual that day and kindly added a little wing to make up for it. It’s rare to find this level of genuine care and service over the counter today. Products can be replicated, but service from the heart like this is truly one of a kind. 👏 Cheers to Mukesh for setting the standard of what real hospitality looks like!

I had the pleasure of visiting KFC at Bukit Panjang Plaza to redeem my voucher, but unfortunately, my apps kept crashing after the recent update. I was quite panicked and unsure what to do, but thankfully, Mr. Con Roy came to the rescue. He handled the situation with such professionalism and calm, patiently guiding us through an alternative method using the website. What truly stood out was his warm and welcoming attitude. His kindness and patience made a stressful moment & starving tummy calm and so much easier to handle. Thank you, Mr. Con Roi, for your outstanding service and dedication. Truly appreciated! 🙏