Kopitiam Food Hall at Hillion Mall

Had Chicken Cutlet with Carbonara at Renee’s Signature, extremely disappointed as taste and look of the dish was totally different from the menu shown. The crust of the chicken don’t seem to be breaded, when cut into smaller pieces the inside of the chicken was not white but still a bit mild pink in colour. Reckon could be cooked for a longer period of time. Carbonara was very bland and dry, just plain spaghetti and very diluted sauce mixed together. Will definitely not dine at this stall again.

There is a serious issue with the beverage stall in this Kopitiam. When there is clearly a queue forming, the aunties manning the drink stall carried on with their own work instead of serving the customers. The auntie cutting fruits went on to cut the fruits and treated the customers as invisible. Extremely poor customer service. There is another stall, the FITRA chicken rice stall who charges a ridiculous $5.10 for a box of steamed vegetables. The Chinese lady at the counter did not even bother to clarify why the vegetables were so expensive which after we made “some noise” then she clarify that our vegetables were ala carte and not part of a set meal which would had been cheaper. She should had asked if we would want the vegetables ala carte or as a set meal. There was also no price of the expensive ala carte vegetables listed at their stall. Poor service and very expensive vegetables !

30 July: Ordered ginseng black chicken from the soup store just to realise that its not black chicken. Paid $7.40 for it. What a scam. The other soup dishes also look like they have not much ingredients in them. The food in Kopitiam is seriously horrible beyond hope. 18 May: Get your free insects from the Yong Tau foo store. I found not only one but two insects in my laksa. Not only their laksa changed but they give free protein in the form of insects now. Used to be one of the two stores I buy dinner from but im really disappointed. One of the two top up machines ALWAYS malfunctions or does not have enough paper for receipt. There's no one making sure their machines are functioning. The Banmian store also has moved out. Plus the other stores are at best edible or below average or not worth it. Leaves me with no reason to patronize this Kopitiam in the future. ______ One star for the chicken rice store. $4.80 for roasted chicken hor fun. Im a lady and I didnt even feel full or satisfied with the portion. The chicken and vegetables given are so little! And the vegetables weren't cooked fully! The helper cook didnt seem to know what he was doing either when he poured the wrong soup for my dish and they just poured it out again and slathered the dark stew. They changed cooks and those at the night shift at around 6.30pm (guys) don't even know how to cook. Not worth the money and not ordering from this store ever again. The only stores so far that I like and are worth it are the new herbal soup store and the yong tau foo store. Ah ma Chi mian: OK but too expensive for its average taste. $5.80 for a simple 肉挫面 and meatballs..

Bad experience with this halim’s fish soup. Request for an extra fish but in total only received 4 fillet fish which is the size of a thumb. Paid total $9 for that so if without adding the fish I guess we will only get 2 or 3 fish only? Pathetic. Came back and request that my left over food for my daughter to be take out, dont mind paying extra for the take out and the worker there ask us to pack on our own without the lid for the tupperware? Food is good but the service really cmi.