Subway at Greenridge Square

This is not my first disappointing experience here. When ordering online, they frequently miss something from my order entirely! messy wrapping especially! you can call customer and clarify instead. Staff for goodness please send them for customer service orientation this outlet all staff are not pleasantly nice. Very bad attitude , impatient and rude. I observe most of the staff there, not approachable at all! not once not twice but this time my child self pickup from Grab with a not helping INDIAN LADY, if you having difficulty with your hearing or you a special needs staff please wear a batch soo we know no need to raise your voice to a kid. Overall, the service here is consistently poor and needs significant improvement. please this outlet management look into this matter.

I’m writing to express my disappointment with the service I received at Subway Greenridge Bukit Panjang store on 27/08/2025, 1.10pm. I placed an order and requested a plastic bag. The staff member (an Indian lady) responded by tossing the bag on the table without a word and walked away. I found this behavior rude and unprofessional. To make matters worse, I was also given a drink bag instead of one suitable for my order. There was no apology or explanation for the poor attitude. Customers deserve to be treated with respect, no matter how small the order.

The staff is rude(The Indian lady). I ask for parmesan bread and honey oat. She asked me honey oat can? I guess she’s lazy to take another bread. After which she reluctantly gave me my order with a half filled chicken.

Male worker was rude and angsty. I feel that overall these workers have no experience because how did my sandwich increase in price by $4??? I asked and it made no sense because I always get the same sandwich. i've honestly lost my appetite after this experience.