Swensen's at West Mall
Location: 1 Bukit Batok Central Link 02-05 West Mall, 658713
West Mall
Iconic American diner and ice cream parlour with sundaes, burgers, and family meals at West Mall Bukit Batok.
Iconic American diner and ice cream parlour with sundaes, burgers, and family meals at West Mall Bukit Batok.
Swensen's at West Mall brings one of Singapore's most beloved American-style diner and ice cream parlour chains to Bukit Batok, combining casual Western dining with the legendary ice cream sundaes that have made Swensen's a household name since 1979. Located at #02-05, this outlet offers the full Swensen's experience — hearty meals capped off with spectacular ice cream creations that appeal to both the young and the young at heart.The menu spans all-day dining favourites including grilled chicken chops, fish and chips, burgers, pasta, and the popular Earthquake sundae for the truly indulgent. Family-friendly set meals and kids' menus make it a natural choice for weekend outings and celebrations.
The ice cream remains the star attraction — with flavours ranging from classic vanilla and sticky chewy chocolate to local-inspired creations — each scoop creamy, rich, and utterly satisfying. For a meal that ends with the best ice cream in town at West Mall, Swensen's is where memories are made. It is comfort food and ice cream — the perfect combination.
Operating Hours
Overall Rating
Based on 2131 Google reviews
Negative Reviews
Darren Ibrahim
My 1-star review is for the take out (on top of our dine in). 1 of 3 pastas has an 'abnormal' increase amount of ham n mushroom. At a closer look, the spaghetti is not acceptable. They were broken and very little compare to all the pasta we had (dine in and take away). It really seems like the ham and mushroom is to cover the short fall.
Kavitha Tiong
Horrible service. Came on the 1st of Jan, at around 4:30 pm to have some quick dessert in celebration of my partners birthday. One of the waitress served us and ask if we want ice or warm water. We mention we want 2 ice water. After a while, the water never came and I had to asked from another waitress after our desserts came. That was still fine considering sometimes people do forget. However, when our desserts came, we specifically mentioned that we wanted to change certain ice cream flavours but it was done incorrectly. The original was chocolate, strawberry and vanilla. Wanted to change the strawberry to salted butterscotch but instead, our chocolate got changed out. Adding on, there wasn't a lot of unique ice cream flavours to choose considering a lot werent available at that point of time. Lastly, we realised that there wasn't any cutleries so we asked for some cutleries. And somehow, after some wait, it just didn't came and we had to ask a second time. It will be better if the staff could had better communication within themselves cuz that seems to be lacking quite a bit.
Positive Reviews
Nur Hidayah Chua
Enjoyed the chicken waffles. Better if the syrup is served at the side. Hope we remember to request next time. Brandon was really diligent and attentive with all smiles. Will be back for the mooncakes~
Sabrina Ismail
Came for a weekday lunch. There was ample seats but service was a little slow. The usual fare with lunch set is a steal. Ordered the fried chicken in a basket (not shown in photo) which was nicely cooked. Nothing special but worth the price.
Wendy Chin
Ok, I'm ashamed of myself for not reviewing this for over twenty years. This branch of Swensen's is more than just a family restaurant to me. I celebrated countless birthdays, met up with ex colleagues, and had a few farewells. I had memorable conversations with staff such as Elizabeth, Christopher (great memory that lad has!) and countless others that I cannot put a name to. The fare here is comfortable food. Ice cream, fries, baked rice, fish and chips. My favourite main course of baked fish menuiere came, and left and then returned over the years. Seasonal specials ice cream sundae, ice cream birthday cakes. Oh, how I miss my favourite Old Fashioned Vanilla. They still have my Thin Mint to keep me around. It's going to take a while to find all the photos I took here, so be patient. Here's to another twenty and more years of food, drinks and service at West Mall.
Write a Review
Photo Gallery
Swensen's
Swensen's Storefront
Photo of Swensen's physical storefront entrance with visible signage, customers standing near the fridge, and promotional posters inside.
Swensen's Storefront
Photo of Swensen's physical storefront with visible signage, refrigerated display cases, and promotional posters.
Swensen's Entrance
Photo of Swensen's storefront with visible signage and promotional banners outside.
Chocolate Ice Cream Sundae
A close-up shot of a chocolate ice cream sundae in a glass. The sundae is topped with whipped cream, a cherry, chocolate syrup, and a chocolate wafer with the word "SWENSENS" embossed on it. A white circle in the upper left corner reads "ZERO SUGAR ADDED".
Fried Chicken Box
A black box filled with fried chicken pieces and french fries. The box has the logo "more batter" printed on it. A sticker on the side of the box features an illustration of a person wearing a hooded jacket with a chicken on it, with Korean text and the phrase "DREAMING ABOUT FRIED CHICKEN...". Social media handles and a website are also visible on the box.
Coffee with 0% Sugar
A white mug with the Swensen's logo in red. The mug is filled with dark coffee topped with a layer of foam. A green circular label with an 'A' and the text '0% sugar' is visible on the right side of the mug.
Ice Cream Sundae
A close-up shot of a vanilla ice cream sundae in a glass. The sundae is topped with whipped cream, chopped nuts, a chocolate-covered cherry, and a piece of chocolate bark coated in almonds. The ice cream appears to be a pale yellow color.
Ice Cream Sundae
A close-up shot of a coffee-flavored ice cream sundae in a glass. The sundae is topped with whipped cream, a cherry, chopped nuts, and a waffle cookie with the Swensen's logo. The layers include ice cream, chocolate sauce, and crunchy cereal pieces.
Soup in a Bread Bowl
A close-up shot of a creamy soup served in a hollowed-out bread bowl. The soup appears to contain chunks of vegetables like carrots and possibly chicken or seafood, garnished with chopped parsley. A slice of bread rests against the bowl. The dish is presented on a rustic wooden surface with a linen napkin and salt and pepper shakers in the background.
Swensen's Drink
A close-up shot of a white mug filled with an orange beverage. The mug has the Swensen's logo in red script. A green circle with the letter A and the text "0% sugar" is visible on the right side of the mug.
Grilled Chicken with Sides
A plate of grilled chicken pieces drizzled with a rich brown sauce, served with a swirl of mashed potatoes, steamed broccoli florets, and diced carrots. A sprig of parsley garnishes the chicken.
Swensen's Ice Cream "Nugget" Packaging
A red tub and a red bucket, both branded with Swensen's logo and "Nugget" Premium Ice Cream. The bucket is filled with what appear to be fried chicken nuggets.
Fried Chicken Basket
A woven basket filled with crispy fried chicken pieces, french fries, and coleslaw. The basket is lined with paper featuring a repeating logo.
Sauced Fried Chicken Wings
A close-up shot of several pieces of fried chicken wings coated in a glossy, reddish-brown sauce served on a white oval plate. In the background, another dish with mashed potatoes and meat is visible, along with a woven basket.
Fried Fish with Mashed Potatoes and Coleslaw
A plate featuring golden-brown fried fish fillets, a scoop of mashed potatoes, a small bowl of coleslaw garnished with parsley, and a side of tartar sauce. A lemon wedge is placed beside the fish.
Grilled Chicken with Fries and Sauce
A plate of grilled chicken pieces served with golden french fries, garnished with parsley. A small ramekin containing a dark brown sauce is placed on the side. Cutlery rests beside the plate.
Fried Chicken and Fries with Coleslaw
A basket of golden-brown fried chicken pieces, including wings and drumsticks, served with crispy french fries and a side of creamy coleslaw in a white bowl. The food is presented on branded paper with 'SHEKENS' logo repeated across the surface.
Swensen's Dessert with Waffle Cone
A close-up of a dessert in a glass dish, featuring a breaded item topped with whipped cream, chocolate sprinkles, and a cherry. A waffle cone shaped like the Swensen's logo is placed behind it. In the background, there is another plate with remnants of food and a red cup with a design.
Spicy Tomato Pasta with Crispy Tofu and Mushrooms
A close-up of a bowl of pasta in a rich tomato-based sauce, topped with crispy fried tofu pieces, sliced mushrooms, and fresh cilantro garnish. A fork rests on the side of the white bowl.
Restaurant Interior
Interior of a casual dining restaurant with tables and chairs, hanging lamps, and a counter area in the background.
Burger with Fries and Coleslaw
A close-up of a burger on a wooden board, accompanied by fries and coleslaw in a small bowl. The burger has a glossy bun, melted cheese, and caramelized onions. A 'ULTRA' sticker is placed on top.
Fried Chicken and Coleslaw
A plate of golden-brown fried chicken pieces served with french fries, accompanied by a side of creamy coleslaw garnished with parsley. The food is presented on branded paper lining a white dish.
Chocolate Sundae with Whipped Cream and Cherry
A close-up of a chocolate sundae in a glass cup, topped with whipped cream, a cherry, and a chocolate wafer stick. The dessert is drizzled with chocolate sauce and sits on a light wooden table next to a red cup.
Baked Pasta Dish with Basil
A close-up of a baked pasta dish, likely lasagna or cannelloni, topped with melted cheese and fresh basil leaves, served in a white bowl with tomato sauce.
Ice Cream Sundae
A close-up of a dessert featuring scoops of vanilla and chocolate ice cream, topped with whipped cream, cereal pieces, and wafer sticks, served in a black dish.
Steak Meal with Sides
A plate featuring a grilled steak, macaroni and cheese, coleslaw in a small bowl, and a green dipping sauce. A blue card is partially visible at the top right corner.
Lasagna with Tomato Sauce
A plate of lasagna topped with a sprig of parsley, served in a white bowl on a wooden table. In the background, there is a red mug and a basket containing napkins.
Banana Split Dessert
A banana split served in a glass dish, topped with whipped cream and a cherry, accompanied by a waffle cone labeled 'Svensens'. The dessert is placed on a light wooden table.
Baked Dish with Cheese Topping
A close-up photo of a baked dish served in an oval white ceramic dish, placed on a white doily atop a plate. The dish is topped with melted cheese that has been browned to a golden color, suggesting it was baked or broiled. There are visible herbs sprinkled on top and some pieces of what appears to be fried chicken or fish underneath the cheese.
Grilled Salmon with Lemon and Broccoli
A close-up of a grilled salmon fillet seasoned with herbs, garnished with lemon slices, served on a white plate alongside steamed broccoli, mashed potatoes, carrot sticks, and a small bowl of sauce.
Steak and Macaroni Meal with Plush Toy
A close-up of a plate featuring a grilled steak, macaroni and cheese, french fries, and a side of brown sauce. In the background, there is a yellow plush toy resembling an anime character wearing a hooded outfit, sitting next to a wicker basket containing cutlery.
Grilled Salmon with Sauce and Vegetables
A plate of grilled salmon fillet topped with creamy sauce, served alongside steamed broccoli, carrot sticks, and mashed potatoes garnished with herbs.
Baked Dish with Cheese Topping
A close-up of a baked dish topped with melted, golden-brown cheese in an oval ceramic dish. In the background, there is a container of corn salad and part of another plate with food items.
Spaghetti with Shrimp and Mussels
A close-up of a white bowl filled with spaghetti noodles coated in a rich red sauce, topped with large shrimp and mussels garnished with fresh herbs.
Salad with Salmon and Dressing
A bowl of fresh salad featuring salmon slices, red onion rings, cherry tomatoes, and lettuce leaves drizzled with creamy dressing. Accompanied by a glass mug of frothy beverage in a clear cup and a red ceramic mug on a light wooden table.
Crispy Meat Dish with Rice and Salad
A plate featuring two pieces of crispy fried meat, likely pork or chicken, served alongside a small bowl of rice topped with seaweed, a side salad with dressing, and a dipping sauce in a ramekin.
Curry Meatballs with Mashed Potatoes
A white boat-shaped dish containing several pieces of meatballs coated in a thick, reddish-orange curry sauce, served alongside a scoop of creamy mashed potatoes garnished with chopped herbs.
Fried Chicken and Fries with Coleslaw
A plate of golden-brown fried chicken pieces served with crispy french fries and a side of coleslaw garnished with parsley.
Steak and Coffee Meal at Restaurant
A close-up view of a dining table featuring a plate with a grilled steak, two bread rolls, and a small bowl of sauce. A large glass mug filled with iced coffee sits beside the plate, along with red mugs. In the background, other diners are seated at tables in a casual restaurant setting.
Swensen's Restaurant Interior
A table set with plates of food including fried chicken, fries, coleslaw, and waffles. A red Swensen's mug is visible along with a menu card on the right side.
Bowl of soup with bread and fried items
A table setting featuring a bowl of creamy soup in a bread bowl, accompanied by a side of bread. Next to it is a plate of fried chicken pieces garnished with parsley, served alongside small bowls of ketchup and mayonnaise.
Steak with Fries
A close-up of a grilled steak served on a white plate alongside golden french fries and a small portion of mashed potatoes. A black-handled knife rests beside the meat.
Swensen's Storefront Interior View
The image shows the interior of a Swensen's store, featuring a wooden facade with the Swensen's logo above the entrance. A red refrigerator is visible to the left, and a digital menu board displays options. Posters advertise deals like '80% off'. Staff members are present near the counter area.
Banana Split with Whipped Cream and Cherry
A close-up of a banana split served in a clear glass dish, topped with generous dollops of whipped cream sprinkled with chocolate shavings and a maraschino cherry. A waffle cone shaped wafer stands upright behind the dessert. The setting appears to be an indoor dining area with light-colored wooden table surface. In the background, part of a person wearing a blue checkered shirt is visible.
Soup in Bread Bowl with Toast
A close-up of creamy soup served in a rustic bread bowl, garnished with herbs and pepper. A slice of toasted bread sits beside it on a white plate, with a spoon resting nearby.
Restaurant Interior with Large Window Display
The image shows the interior of a modern restaurant or food court. The floor is tiled in a checkerboard pattern of beige and grey squares. There are multiple tables with light wood tops and metal chairs, arranged along the center aisle. On the right side, there is a long bench seating area upholstered in colorful striped fabric (red, orange, yellow, green, blue). A large wall-mounted screen displays a scenic view of a coastal city with water and hills. In the background, an open kitchen area is visible with staff working behind counters. Small red signs are placed on some tables.
Glazed Fried Chicken Wings
A close-up shot of several pieces of fried chicken wings coated in a glossy, reddish-brown sauce, garnished with fresh parsley leaves, served on a white oval plate.
Swensen's Order Confirmation
Digital order receipt from Swensen's showing a purchase of 'Santa's Secret' cake for $58.00, with local pickup at West Mall scheduled for 25-12-2021 at 11:30am.
Katsu Curry with Pickled Ginger
A plate of breaded cutlet served over a rich curry sauce, topped with sesame seeds and green onions, accompanied by pickled ginger on the side.
Swensen's Store Interior View
Interior shot of Swensen's dessert shop showing wooden paneling, illuminated red signage above entrance, glass refrigerated display cases with desserts, digital menu board advertising dips and torrets, promotional posters featuring mochi and other treats, floor sign reading thank you please come again, tiled flooring, seating area visible in background.
1-For-1 Happy Hour Sign
A close-up shot of a promotional sign in a food court or cafeteria setting. The sign advertises a 'Weekdays Happy Hour' from 2:30pm to 4:30pm, offering a '1-FOR-1' deal on Mains and Desserts. It features an illustration of a red alarm clock and small photos of the included food items.
Swensen's Ice Cream Dessert
A glass dessert cup containing a scoop of light brown ice cream topped with crushed cookie crumbs and an upright waffle cone-shaped wafer branded 'SWENSENS'. A water glass, white bowl, and napkin are visible on the table. In the background, part of a person in blue clothing is seated. A card with 'trust' branding lies nearby.
Lasagna with Parsley Garnish
A close-up of a slice of lasagna served in a white bowl, topped with tomato sauce and fresh parsley.
Grilled Ribs with Side Dishes
A plate of grilled ribs served with a side of coleslaw and a small bowl of green sauce, likely a herb-based dip or vinaigrette. The table setting includes glasses of juice in the background.
Meatballs and Pasta Dish
A close-up of two dishes on a light wooden table. The foreground dish contains meatballs in a rich red sauce alongside mashed potatoes, garnished with parsley. In the background is a bowl of pasta with noodles mixed in a brown sauce, topped with sliced mushrooms and cilantro.
Baked Chicken with Cheese Sauce
A close-up of a baked chicken dish topped with melted cheese and herbs, served in an oval white baking dish. In the background, there is a grater with grated cheese and a small bowl of what appears to be butter or cream.
Seafood Pasta with Mussels
A plate of stir-fried noodles mixed with mussels, shrimp, and vegetables, garnished with cilantro.
Swensen's Cool Rewards Membership Ad
A promotional standee for Swensen's Cool Rewards membership, highlighting benefits like free app download, discounts, and rewards tiers (Cool Rewards, SuperStar, Junior). Features a QR code, app store badges, and an offer of 10% off with minimum spend of $40.
Dining Area Interior
Interior of a modern dining space with light wood tables, metal chairs, and tiled flooring. A staff member stands behind the counter under a hanging lamp labeled 'SWEETS'. Kitchen area visible in background through arched glass partitions.
Shrimp Salad with Cherry Tomatoes and Dried Fruit
A white bowl filled with a fresh salad featuring large shrimp, cherry tomatoes (red and yellow), lettuce leaves, and dried raisins or cranberries. A metal spoon rests on the right side of the bowl. In the background, part of a receipt is visible showing prices like £25.00 and £19.50, along with other text that is too small to read clearly.
Swensen's Senior Special & Student Meal Ad
A promotional poster featuring Swensen's Senior Special offer with 'Order 1 Item, Get the 2nd Free' and images of seniors and children enjoying desserts. Below is a section promoting student meals from $8.80, showcasing various dishes like pasta, baked rice, golden classics, and sundae options.
Swensen's Senior Special & Student Meal Promotions
A promotional display stand featuring Swensen's offers, including 'Order 1 Item, Get the 2nd Free' and a $8.80 student meal deal. The stand showcases images of food items like main meals, sundaes, and ice cream, with detailed pricing and options listed.
Swensen's Dessert Table Setting
A close-up view of a dining table at Swensen's featuring two glass dishes filled with scoops of ice cream topped with whipped cream, chocolate syrup, and sprinkles. Each dish is garnished with a waffle cone shaped like the Swensen's logo. Behind the desserts are two red mugs branded with 'SWENSENS'. In the background, there is a promotional standee advertising Biscoff Cheesecake.
Swensen's Menu Flyer
A printed Swensen's menu flyer featuring a large image of ice cream desserts with strawberries and bananas, alongside smaller images of other food items like fries, burgers, shrimp pasta, and seafood dishes. The flyer includes the Swensen's logo at the top right and mentions '2019 Trusted Brand' badge.
Dining Table with Mussels and Pasta Dish
A table set in a casual dining environment featuring two main dishes: one plate of mussels with pasta garnished with cilantro, and another dish topped with melted cheese and meatballs. Accompanying items include red cups, a basket with utensils, a small bowl of fried food, and a black tray with cables.
Nearby Shops
Starbucks JEM
Your familiar Starbucks refuge at JEM, perfect for coffee breaks and remote work
View ShopCheongsujeong Korean Kitchen
Authentic Korean flavours at Jurong Point, known for bibimbap and free-flow banc
View ShopSenraku Pasta House
Senraku Pasta House at Bukit Panjang Plaza plates up Japanese-Italian fusion pas
View Shop